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Customer Support

Edinburgh   •  Negotiable  •  Permanent, Full time

Customer Support


An exciting opportunity for a Customer Service Advisor to join a growing medical devices company, looking to double their size in the next 12 months. They have therapeutic areas of Dermatology, Podiatry, and Oncology. In particular, the way medical devices play a role in managing complex conditions by utilizing microwave energy in global healthcare.

The purpose of this role will be to play a critical role in their customer experience, being the first point of contact for all queries, challenges and complaints.

Job Responsibilities include:

- Working with existing domestic and international customers.

- Scheduling , maintaining and running the service schedule.

- Partnering with others throughout the business to provide correct changes are communicated to the customers.

- Updating and maintain, systems, records and databases.

Candidate Requirements include:

- Previous Customer Service experience.

- Proficient in MS Office, particularly with Excel.

This is a great opportunity to join a growing company and expand your skills. If you would like to hear more about this role, please email Selina.watson@cpl.com.

  • Agency: Cpl Life Sciences
  • Reference: JO-2302-511413
  • Posted: 28th February 2023
  • Expires: 28th March 2023

Cpl Life Sciences

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