CK Group are recruiting for a Technical Laboratory Support Coordinator on behalf of an industry leading manufacturer of Scientific instrument manufacturer, to be based on one of their client sites in Cambridge, on a permanent basis.
About the role:
As a member of the Instrument Lab Support Team based on one of their Client sites, the main purpose of this position is to manage, organise and implement high-quality specialist coordination & front-line troubleshooting support to a wide range of laboratory equipment, including the supporting tasks in the lab space to drive quality and efficiency for the client?s scientific staff.
Your responsibilities will include:
- Prompt, flexible, customer focused equipment support whilst maintaining compliance with statutory, regulatory and engineering standards
- Acting as the first line triage/response for equipment repairs, mechanical and electrical (M&E) issues prior to escalation to suppliers
- Supporting with the co-ordination/escalation of issues to equipment manufacturers/contractors for both lab equipment and M&E systems as required.
- Supporting with hosting third-party contractors visiting site for repair/maintenance of scientific equipment
- Supporting with ensuring that all relevant QHSE processes pertaining to contractor management are met at all times and that the site remains audit ready
- Creation, management and review of supporting documentation e.g. service reports
- Monitoring the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes
- Attending client meetings to review on-going performance and areas for continual improvement
- Supporting with weekly compliance related tasks such as Legionella management (tap temps, flushing, etc.)
About you:
To be considered for the role, you will ideally have the following skills and experience:
- Experience of working in a Laboratory/Pharmaceutical environment
- HNC/HND in relevant engineering and/or science discipline is desirable
- Proven ability to break down and solve complex problems in a logical and structured approach
- Strong relationship management and communication/influencing skills
Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference 54647 in all correspondence.
You must have the right to work in the UK. Learn more
- Agency: CK Group
- Reference: 54647
Website: CK Group
- Posted: 24th January 2023
- Expires: 21st February 2023
