• We use cookies to help make our website work. LEARN MORE

Medical Information Specialist

South West London   •  £45000 - £55000 per annum, Benefits: bonus and benefits  •  Permanent, Full time

We are currently searching for an experinced Medical Information Specialist to join my client based in South West London.  Within this role it is essential for you to have a strong copy approval and brand team support expeirnce.


  • Responsible for the Medical Information Service for internal and extenal stakholders regarding marketed products ensuring MI enquiries are handled appropriately in line with codes of practive, SOPs and statutory requirements. 
  • Maintains database of enquiries and responses. 
  • Conducts final review of complext patient/HCP enquiries. 
  • Acts as a AQP for examination of Med Info Standard Response Documents in line with ABPI code. 
  • Conducts quality assurance checks of medical information enquiries adverse event handling. 
  • Conducts surveys to gain feedback from internal and external customers to enable the Medical Information service to be continually improved. 
  • Answer MI telephone, email and letter enquiries to HCPs, ORDMS, HCOs, patients, public and other organisations 
  • Provide Medical Information expertise, support and insights to the Brand team for promoted products in order to ensure code compliant and optimal marketing and promotional materials.
  • Responsible for the receipt and triaging of Adverse Events and Product Quality Complaints (PQCs) to the Pharmacovigilance (PV) team to enable CH to fulfil its legal obligations.


  • Educated to degree level in a science degree or equivalent
  • ABPI Code experience
  • Attention to detail with the ability to multitask
  • Excellent verbal communication skills/positive telephone manner
  • Excellent time management skills with the ability to plan and prioritise workload
  • Ability to critically appraise scientific/clinical data
  • Excellent analytical and problem solving skills
  • Skilled in effectively applying technical knowledge to solve non-routine problems
  • Previous experience in senior medical information provision

For further details, please contact Tim Barratt on +44(0)1727 817 626 or email tbarratt@achieva.co.uk

  • Agency: Achieva Group Limited
  • Reference: TB-323223
  • Posted: 13th January 2023
  • Expires: 10th February 2023

Achieva Group Limited

Share this job: