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Senior Account Manager - Life Sciences

London   •  £70000 - £80000 per annum  •  Permanent, Full time


A leading market research firm has an exciting opportunity for a Senior Account Lead to join its Life Science division. The role will include servicing and growing existing accounts as well as expanding the client roster through business development activity, including generating and responding to new opportunities, developing POV and technical credentials, pitching and writing proposals. They are seeking a candidate with a scientific background who can bring technical expertise to the team. Market research-specific training will be provided, but a background in marketing, business development or sales would be a significant advantage.

The role will include:

  • Helping to win new projects by assisting with/writing proposals and pitching. This will include coming up with imaginative design ideas, usually in a brainstorming forum
  • Managing ad-hoc research projects - including development of project spec, client liaison, design of research materials, communication with team members, scheduling and leading on analysis and reporting - also moderating Zoom/Teams depth interviews and occasionally groups with respondents around the world (in English)
  • Supporting on other research projects - supporting project lead by doing share of fieldwork/moderation, contributing to analysis, story development and debrief
  • Presenting to the client - both pitching and project debriefs
  • For qualitative studies, most of our work is done in English, but we work closely with a team of Asian moderators for work in China, Korea, Japan, Singapore. Depending on the size and type/objectives of the project, we would outsource moderation only and carry out analysis from English transcriptions, whilst others will be outsourcing moderation as well as analysis and interpretation.
  • Helping to build this sector- including working towards financial targets, building the team, putting in place appropriate support, complying with our clients' standards/audits/project management/admin requirements etc. Over the course of the next year or so, we also expect to grow considerably from companies within the Life Sciences sector.

In the medium term, the role offers scope for progression. They are ultimately looking for someone who can become the lead director on this account over time.

Skills & Experience

  • Educated to BSc in a life science discipline
  • Previous experience in market research, marketing, sales, business development or other commercial/client facing role
  • A passion for research. Enjoys keeping up with the latest thinking, reads widely. Enjoys variety, high level of curiosity
  • Equally comfortable in classic and online research methods (including online qual)
  • On the qualitative side, experienced in running depth interviews, focus groups, and online qual projects, particularly in a B2B context - training can be provided
  • On the quantitative side, experienced in questionnaire design, familiar with techniques such as MaxDiff, conjoint, factor and cluster analysis/segmentation, regression analysis. By familiar, we mean can correctly apply to research problems in proposal writing and can manage projects which include these techniques, with support from more specialist data analysts as appropriate - training can be provided
  • Overall, experienced and confident in managing/leading projects from brief to design, fieldwork and analysis and reporting/presentations (with guidance and support from others)
  • Strong analysis and interpretative skills - confident to bring new perspective/point of view to the table
  • A track record in building a significant client account
  • Excellent communication (both verbal and written) and client handling skills
  • Able to work independently and as part of a team
  • A creative thinker - always pushing to think of new and interesting ways to solve client problems
  • Ability to work as part of a confident, busy, demanding (but friendly) team - self-starting, confident, collaborative
  • A can-do attitude and a drive to succeed - energetic, dynamic and ambitious
  • A track record in working with 'big brands' and sophisticated clients.

This is a unique role within the business. All market research training will be provided for the right candidate.


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  • Agency: Cranleigh Scientific
  • Reference: 7610
  • Posted: 6th January 2023
  • Expires: 3rd February 2023

Cranleigh Scientific

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