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Customer Service Representative

Manchester   •  £13.50 per hour  •  Contract/Temporary, Full time

CK Group are recruiting for a Customer Service Representative to join a global healthcare provider to hospitals, clinics and homes, based in Stockport initially on a contract basis for 6 months.

Hourly Rate:
£13.50/hr PAYE, £17.47phr Umbrella

Customer Service Representative Role:
?Operating as the first point of contact within the Compounding Unit for customers. Provides a high level of service to customers in partnership with the Pharmacy Sales Team and the Unit Staff.
? Implementation and feedback of Customer Service Level Agreements.
? Monitoring performance of host hospitals and unit to agreed standards; communicating and taking action as necessary.
? Responding to, tracking and upwards communication of fluctuations in customer ordering.
? Regular communication with Sales Specialists and customers.
? Monitoring and meeting customer service levels including KPIs.

Your Background:
? Educated to GCSE/A Level/BTEC level in a relevant field
? Previous Experience in customer services or aseptic compounding.
? Computer skills including Windows and Office.
? Ability to communicate clearly and effectively in a timely manner with all members of the unit and customers.
? Ability to complete records accurately and with sufficient detail using Good Documentation Practice.

Our client is one of the worlds leading healthcare providers and has been highly innovative in providing healthcare solutions to unmet medical needs through scientific advancement.

This Customer Service Representative role will be based at our clients site in Stockport, Greater Manchester.

Please quote reference 54708.

It is essential that applicants hold entitlement to work in the UK.

You must have the right to work in the UK. Learn more

  • Agency: CK Group
  • Reference: 54708
  • Posted: 21st November 2022
  • Expires: 19th December 2022

CK Group

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