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Customer Service Representative

Manchester   •  £13.50 per hour  •  Contract/Temporary, Full time


CK Group are recruiting for a Customer Service Representative to join a global healthcare provider to hospitals, clinics and homes, based in Stockport initially on a contract basis for 6 months.

Hourly Rate:
£13.50/hr PAYE, £17.47phr Umbrella

Customer Service Representative Role:
?Operating as the first point of contact within the Compounding Unit for customers. Provides a high level of service to customers in partnership with the Pharmacy Sales Team and the Unit Staff.
? Implementation and feedback of Customer Service Level Agreements.
? Monitoring performance of host hospitals and unit to agreed standards; communicating and taking action as necessary.
? Responding to, tracking and upwards communication of fluctuations in customer ordering.
? Regular communication with Sales Specialists and customers.
? Monitoring and meeting customer service levels including KPIs.

Your Background:
? Educated to GCSE/A Level/BTEC level in a relevant field
? Previous Experience in customer services or aseptic compounding.
? Computer skills including Windows and Office.
? Ability to communicate clearly and effectively in a timely manner with all members of the unit and customers.
? Ability to complete records accurately and with sufficient detail using Good Documentation Practice.

Company:
Our client is one of the worlds leading healthcare providers and has been highly innovative in providing healthcare solutions to unmet medical needs through scientific advancement.

Location:
This Customer Service Representative role will be based at our clients site in Stockport, Greater Manchester.

Apply:
Please quote reference 54708.

It is essential that applicants hold entitlement to work in the UK.


You must have the right to work in the UK. Learn more

  • Agency: CK Group
  • Reference: 54708
  • Posted: 21st November 2022
  • Expires: 19th December 2022

CK Group

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