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Customer Service Specialist

West Sussex   •  Contract/Temporary, Full time


CK Group are recruiting for a Customer Operations Specialist to join a diagnostics company at their site in Goddards Green near Burgess Hill, West Sussex on a contract basis for 6 months.

Hourly Rate:
£14 per hour.

Customer Operations Specialist Role:
? Respond to customer?s orders and enquiries via phone and email.
? Record, log and troubleshoot for customer Technical enquiries and complete all the required administration.
? Manage stock reservation for designated accounts/customer/business unit to meet the objectives of the business regarding inventory management.
? Develop and maintain a good working relationship with both internal and external customers and colleagues. This is likely to include occasional visits to customers.
? Keep yourself up to date with technical bulletins, system & product modifications, software updates, manuals and other technical information.

Your Background:
? Competent at using all Microsoft Office applications, in particular Microsoft Excel.
? Previous systems related experience such as SAP.
? Ability to challenge effectively and prioritise tasks.
? Strong stakeholder management skills, proven ability to build successful relationships at all levels.
? Excellent communication skills ? both written and verbal.

Company:
Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communities within the UK.

Location:
This Customer Operations Specialist role will be based at our clients site in Burgess Hill, West Sussex. This position offers hybrid working (1-2 days in the office).

Apply:
For more information, or to apply for this Customer Operations Specialist position please contact the Key Accounts Team on 01438 870011 or email pharmacontracts@ckagroup.co.uk. Please quote reference 54733.

It is essential that applicants hold entitlement to work in the UK.


You must have the right to work in the UK. Learn more

  • Agency: CK Group
  • Reference: 54733
  • Posted: 16th November 2022
  • Expires: 14th December 2022

CK Group

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