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Customer Service Specialist

West Sussex   •  Contract/Temporary, Full time

CK Group are recruiting for a Customer Operations Specialist to join a diagnostics company at their site in Goddards Green near Burgess Hill, West Sussex on a contract basis for 6 months.

Hourly Rate:
£14 per hour.

Customer Operations Specialist Role:
? Respond to customer?s orders and enquiries via phone and email.
? Record, log and troubleshoot for customer Technical enquiries and complete all the required administration.
? Manage stock reservation for designated accounts/customer/business unit to meet the objectives of the business regarding inventory management.
? Develop and maintain a good working relationship with both internal and external customers and colleagues. This is likely to include occasional visits to customers.
? Keep yourself up to date with technical bulletins, system & product modifications, software updates, manuals and other technical information.

Your Background:
? Competent at using all Microsoft Office applications, in particular Microsoft Excel.
? Previous systems related experience such as SAP.
? Ability to challenge effectively and prioritise tasks.
? Strong stakeholder management skills, proven ability to build successful relationships at all levels.
? Excellent communication skills ? both written and verbal.

Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communities within the UK.

This Customer Operations Specialist role will be based at our clients site in Burgess Hill, West Sussex. This position offers hybrid working (1-2 days in the office).

For more information, or to apply for this Customer Operations Specialist position please contact the Key Accounts Team on 01438 870011 or email pharmacontracts@ckagroup.co.uk. Please quote reference 54733.

It is essential that applicants hold entitlement to work in the UK.

You must have the right to work in the UK. Learn more

  • Agency: CK Group
  • Reference: 54733
  • Posted: 16th November 2022
  • Expires: 14th December 2022

CK Group

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