Optimisation & Engagement Manager
Pay Rate: 242 a day
1 day a week in the office
London
3 Month contract
The role requires a passion for results, a commitment to action-oriented analysis, an attitude that anything is possible, and a relentless focus on the customer. The right candidate will thrive in a highly entrepreneurial, fast-changing, and collaborative environment where people are driven, enthusiastic and collaborative.
As an Optimisation & Engagement Manager, you will:
- Invent and deliver new revenue and engagement driving programs and evolve existing strategies
- Optimise existing slate of revenue and listening programs with a heightened focus on scale, automation, and measureable incremental impact
- Shape and lead the overall planning and strategy of each program, focused specifically on increasing engagement
- Explore which member audiences need to be served alternative comms in order to address segment-specific needs and drive incremental engagementOptimise key customer touchpoints across surfaces to increase customer engagement
- Partner with the Analytics team and varied toolsets to monitor and analyse core business KPIs and make recommendations for content discovery and revenue opportunities
- Own analysis of and reporting on programs and their impact on business KPI
Preferred Qualifications
- Previous experience within digital merchandising manager / digital customer engagement and optimisation role
- Experience with email targeting, website builds
- Strong organisational skills with proven ability to handle multiple projects and deliver results
- Excellent verbal and written communication skills
- Experience using Adobe Catalyst
If you are interested please apply or send your CV to luke.sandilands@cpl.com
- Agency: Cpl Life Sciences
- Reference: JO-2206-494589
Website: Cpl Life Sciences
- Posted: 10th June 2022
- Expires: 8th July 2022
