• We use cookies to help make our website work. LEARN MORE

Technical Support Engineer

Warwickshire CV32   •  £41,723 per annum + 10% retention payment  •  Contract/Temporary, Full time

Role: Technical Support Engineer
Location: Leamington Spa
Duration: 18 month contract
Hours: The role will work on a rotating day, 4 on/4 off shift pattern (including some weekend work) with staggered start times.
Rate: £41,723 per annum + 10% retention payment

The Rosalind Franklin Laboratory is looking for a Technical Support Engineer to join their expanding team based in Leamington Spa. The Technical Support Engineer will provide Subject Matter Expert (SME) support and will be responsible for resolving technical issues for all Laboratory equipment and the wider engineering systems in the facility. You will also be responsible for preventative and reactive maintenance as well as being the first point of escalation for the Laboratory Equipment Technicians.


• To carry out reliability calculations on all Laboratory equipment and Engineering systems in the facility
• To resolve or escalate complex technical issues on all Laboratory equipment
• Resolving relative non-conformance engineering issues raise on Q-pulse
• To work closely on the validation process, enabling equipment usage following repair (OQ, PQ)
• To initiate continuous improvement and apply in Engineering services
• To provide technical engineering coaching for Laboratory Equipment Technicians
• Ensure Health and Safety standards are met
• To research, diagnose, troubleshoot and identify solutions to resolve technical issues
• Ensure effective prioritising while managing several open issues at one time
• To prepare accurate, thorough and timely reports
• Ensure adherence to KPIs, amending where necessary
• Ensure regular calibration of equipment

Skills and experience required:

• Professional accreditation with a recognised European accrediting body e.g (IET, IMechE, IEEE)
• Extensive experience working with robotics systems and/or Automated RNA extraction systems
• Experience of working as a hands-on field service engineer
• Industrial automation system experience
• Understanding of Good Manufacturing Practice (GMP) protocol
• Experience of troubleshooting and maintaining sensors, encoders and axis control
• A comprehensive understanding of Health and Safety protocols in a Laboratory environment
• Experience in technical report writing
• Degree (or equivalent) in the Engineering or Science field

  • Agency: Fuel Recruitment
  • Contact: Meg Campbell
  • Phone: 01926 455931
  • Reference: MCTS0905AS
  • Posted: 9th May 2022
  • Expires: 6th June 2022

Fuel Recruitment

Share this job: