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Customer Service Advisor

Tyne and Wear   •  Negotiable  •  Contract/Temporary, Full time


Customer Service Advisor

Location: Newcastle Upon Tyne
Pay rate: 20k-23k

We are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day. Is that you?

- Do you have a passion for helping make things simple and easy for customers?
- Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas?
- Do you get satisfaction from knowing you’ve helped achieve the right outcome for a customer, and even better getting it right first time?

Then this is a role you will be interested in.

What are we looking for in our Customer Service Advisors?
- Sociable, helpful and eager to provide excellent customer service to customers.
- Able to work in a fast-paced environment, ensuring defined processes are followed.
- A good eye for detail, ensuring customer records are kept up to date and are accurate
- Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems
- A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas.
- And through all this achieve core Key Performance Indicators

What can we offer you?
- Competitive salary
- Competitive benefit package consisting of private medical insurance, gym membership discounts, contributory pension scheme plus lots more.
- Mental health first aider's support
- Plus, a lot more on offer.

Please apply by sending your CV’s to chanel.rae@CPL.com

  • Agency: Cpl Life Sciences
  • Reference: JO-2202-486203
  • Posted: 5th May 2022
  • Expires: 2nd June 2022

Cpl Life Sciences

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