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Applications Engineer

East Sussex   •  Negotiable  •  Permanent, Full time


Our client is a fast-growing specialist imaging equipment manufacturer based in East Sussex. The company has 20 employees and is part of the Scientific Industries group of companies. The growth of the company has created the need to hire an Applications Engineer to add to the team.

Our client develops and manufactures a wide range of camera products and x-ray instrumentation equipment. The role is to work directly with customers to understand their specific technical requirements and ensure that the appropriate Photonic Science products are offered to provide them with an optimal solution. Tasks include pre- and post-sales support and providing customer feedback into the company to assist with quality and productivity improvements.

  • The sales department contributes to the overall achievement of yield and quality KPI targets
  • The role involves direct customer interactions, including in person meetings
  • Occasional travel may be required
  • The role is Monday to Friday working within office-type hours.

1.Operational Duties

Pre-sales customer support to select product and develop specification

Post-sales customer support to assist with product installation and operation

Customer training

Creation and maintenance of product manuals and datasheets

Creation and maintenance of application notes

Providing customer feedback to Sales and Engineering teams

Maintaining demonstration equipment

2.Production Support and Quality Control

Collaborate in team-based development projects

Assist QA with customer metrics

Ensure equipment compliance with current standards

Support production personnel as required

3.Ad hoc

The role may include other reasonable duties/tasks from time to time.

Key Interfaces

Other engineers to share opinions and problems

Sales staff

Drawing office (for design input, lessons learned etc.)

Management team

To be successful in this role as an application engineer, you will require the following skills and qualifications

Qualifications

Degree in Engineering or Physics

Experience

2 years minimum experience in complex photonic systems including x-ray, SWIR, sCMOS and intensified cameras

Knowledge

Camera systems

Customised products for scientific, industrial or defence applications

X-Ray equipment

Analysis software

Skills & Abilities

Excellent verbal and written communication skills

Data Analysis and presentation

Personal Qualities

Analytical problem solver

Excellent personal organisation

Dynamic, positive, enthusiastic and possess the ability to think laterally and act through reasoned decision making

Ability to work productively, efficiently and effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality

Willingness to learn, improve and adapt

  • Agency: Cpl Life Sciences
  • Contact: Lisa Cockerill
  • Reference: JO-2111-480889
  • Posted: 25th November 2021
  • Expires: 23rd December 2021

Cpl Life Sciences

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