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Medical Information Professional

Essex   •  Contract/Temporary, Full time


CK Group are recruiting for a Medical Information Officer to join a company in the healthcare industry at their site based in Harlow on a contract basis for 5 months.

Company:
Our client is a global leader within the pharmaceutical industry.

Location:
This Medical Information Officer role will be based at our clients site in Harlow, Essex.

Salary:
Up to £21.15 per hour PAYE.

Medical Information Officer Role:

  • Providing a high-quality medical information enquiry handling service by responding to medical queries on products and devices across our vast portfolio.
  • Document the enquiry and response accurately and completely within the medical information enquiry database Lifesphere Medical Information (LSMI).
  • Recognise adverse events and product complaints, handling and reporting these in strict compliance as per company?s SOPs/WIs.
  • Understand and manage the customer expectations in providing information within agreed deadlines, ensuring that information provided conforms to the ABPI Code of Practice.
  • Creating and maintaining product standard letters, FAQs, Data on File (DOF) and departmental databases.

Background:

  • Excellent communication skills, ideally in a customer facing role, customer services background.
  • Need to have previous experience in an MI role with a pharma company or vendor.
  • Excellent written skills and good understanding of general science terms.
  • An understanding medical terms is essential and the ability to interpret complex medical terms to translate to a patient.
  • Ability to identify adverse events.

Apply:
Quote job ref 50846.
It is essential that applicants hold entitlement to work in the UK.

Please note that the successful applicant will be required to engage via an FCSA-accredited and CK-approved umbrella company and the rate of pay indicated is an umbrella rate.


You must be eligible to work in the UK. Learn more

  • Agency: CK Group
  • Contact: Julie Marshall
  • Phone: 01438 723 500
  • Reference: 50846
  • Posted: 9th June 2021
  • Expires: 7th July 2021

CK Group

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