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IT Support Analyst

Hertfordshire   •  £0 per hour  •  Contract/Temporary, Full time

CK Group are recruiting for a IT Support Analyst to join a diagnostics company at their site in Welwyn Garden City, Hertfordshire on a contract basis for 11 months.

£15 - £20 per hour PAYE, depending upon experience

IT Support Analyst Role:

  • Provide proactive, customer focused, face to face support to over 2,000 end users.
  • Use good problem solving and people skills to ensure users receive swift resolutions to their IT queries or problems.
  • Identify reoccurring issues and challenges that our end users are experiencing and to raise these with the relevant teams for further investigation

Your Background:

  • Excellent communication and customer service skills
  • A background knowledge of IT and deskside support (1st line)
  • Any previous experience with as Google Suite, iOS, Windows 10, ServiceNow & Nexthink would be an advantage but relevant training will be given

Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communities within the UK.

This IT Support Analyst role will be based at our clients site in Welwyn Garden City, Hertfordshire.

For more information, please contact Natasha on 01246 457739 or email pharmacontracts@ckagroup.co.uk. Please quote reference 50504.

You must be eligible to work in the UK. Learn more

  • Agency: CK Group
  • Contact: Julie Marshall
  • Phone: 01438 723 500
  • Reference: 50504
  • Posted: 29th April 2021
  • Expires: 27th May 2021

CK Group

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