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Customer Service Associate

Cheshire   •  Contract/Temporary, Full time

CK Group are recruiting for a Customer Service Associate to join a global pharmaceutical company, based in Chester on a contract basis for 9 months.

Up to £15ph PAYE depending upon experience

Customer Service Associate Role:

  • Understand policies around order management and customer inquiries processes, and execute in compliance with Global distribution Practices (GDP).
  • Receive orders and enter them in SAP system, handle backorders and returns for customers, monitor all open orders
  • Handle customer routine complaints and disputes
  • Receive and resolve internal ad-hoc inquiries
  • Support internal and external audits

Your Background:

  • Spanish Language required
  • Excellent communication skills
  • Excellent organisational skills & attention to detail
  • Excellent computer skills (MS Office)
  • SAP knowledge is advantageous

Our client is the world\'s number one drug development, delivery and supply partner.

This Customer Service Associate role will be based at our clients site in Chester, Cheshire.

For more information, please contact Anett on 01246 457727 or email pharmacontracts@ckagroup.co.uk. Please quote reference 50486.

You must be eligible to work in the UK. Learn more

  • Agency: CK Group
  • Contact: Anett Racz
  • Phone: 01246 457727
  • Reference: 50486
  • Posted: 27th April 2021
  • Expires: 25th May 2021

CK Group

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