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Business Systems Analyst - Clinical & Quality Systems.

Switzerland   •  EUR47 - EUR54.5 per hour  •  Contract/Temporary, Full time

Key aspects:

  • Document Management experience

  • Regulatory experience

  • Contract Management

  • System Administrative skills and configuration

  • Computer Systems Validation experience

The Business Systems Analyst (junior) is responsible for management and support of

business systems. This includes the implementation, integration, testing and management of

system releases, as well as end user support with a clear understanding of the

pharmaceutical regulations within GxP environments.

The focus of this position is on electronic document management based on Veeva Vault.

Further applications may become in scope as required by Business needs.

  • Assessment of user needs through close cooperation with business functions to

provide support and proactive service, including analysis of opportunities in accordance

to the IT strategy and architecture

  • Focal point to communicate system related problems, in collaboration with the IT teams

and the software vendor on changes, fixes, and updates

  • Ongoing troubleshooting, user support, and maintenance of systems and ensure

customer satisfaction

  • Support system release process including validation activities, e.g. preparation and

execution of testing, and end user communication

  • Support the development of training documentation

  • Creation of system related QS documentation (SOPs, WISs, etc.) in compliance with

relevant policies and standards

  • Guarantee compliance to CSV requirements, IT Policies, and standards

  • Support configuration of new functionalities based on user requirements

  • Good understanding of business requirements and technology to support business


  • System Administrator for defined information systems (e.g. Veeva Vault Clinical)

Candidate's Requirements:

  • University degree in science, computer science, management information systems, or

related field

  • Minimum 3 years of professional experience, preferably minimum 2 year in the

pharmaceutical industry

  • 1 or more years of experience in business area in support and managing relevant IT

systems, e.g. electronic Document Management System (EDMS), Contract

Management System, electronic Trial Master File Systems (eTMF) etc.

  • Experience in Veeva Vault administration and configuration beneficial

  • Experience in drug development and clinical operations beneficial

  • Knowledge in system management and administration

  • Knowledge of Computer System Validation and Code of Federal Regulations CFR 21

Required documentation

  • Knowledge of regulated environments (GxP). Good understanding of GAMP5 software

  • development and ITIL framework, certification is an asset

  • Strong communication skills, able to understand problems and present solutions

  • towards business partners

  • Good analytical skills, and ability to understand business requirements, and transform

  • into IT solutions

  • Independent, and hands-on working style, team player, highly self-motivated,

  • autonomous, proactive and change oriented

  • Fluent in English (written and spoken), German and/or French is a plus

You MUST be eligible to work in Switzerland. Learn more

  • Agency: Key People
  • Reference: SF25379
  • Posted: 11th January 2021
  • Expires: 8th February 2021

Key People

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