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Customer Services Leader - Medical Devices - Hammersmith

West London   •  Negotiable  •  Permanent, Full time


Customer Services Leader - Medical Devices - Hammersmith

A growing Medical Devices company, based close to Hammersmith, are currently looking for a Customer Services Specialist who will be able to take responsibility for inbound and outbound customer services duties for a new Medical Technology that will disrupt the marketplace.

Due to the specialist nature of their work, you need to have worked in the Medical Devices sector previously, specifically within a Customer Services Unit. You will be setting up the Customer Services matrix from scratch so experience being involved with this process previously would be ideal.

As you will be the first person in this role, you must still be willing to deal with incoming Customer Services enquires daily. As this is a growing company, knowledge of managing salespeople's and companies' operations will be useful as you will be working closely with the Business Development and Marketing teams.

This company are offering a competitive salary and benefits package that includes company equity, something that is quite rare in the sector at the moment.

If your Customer Services knowledge has not been in the Medical Devices sector, I'm afraid you cannot be considered for this role as we really need someone who knows how the market works and has an understanding of the regulations.

As the company grows you would get the chance to recruit and manage future members of staff over the next 12-18 months, however the first 12-months, at least, you will be fully involved with the Customer Services duties. So this has a real chance to develop into a Customer Services Team Leader or Manager role in the future.

Part of your role will be also collating and presenting data that has been developed while speaking with patients.

If you are looking for a new challenging role where you will have the chance to build your own team, I suggest applying now. I expect a lot of interest in this role.

For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment and Scientific recruitment specialists Newton Colmore Consulting, on +44 121 268 2240 or make an application and one of our team at Newton Colmore Consulting will contact you.

Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Data Science, Machine Learning, Scientific Software, Robotics, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance and Field Service Engineering sectors.


You must be eligible to work in the UK. Learn more

  • Agency: Newton Colmore Consulting
  • Reference: CSLMDH02
  • Posted: 9th October 2020
  • Expires: 6th November 2020

Newton Colmore Consulting

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